Once per semester, MSU Library reviews all feature requests we receive due to the high cost associated with account upgrades. Each upgrade typically costs around $5,000. Requests can be submitted for consideration to firstname.lastname@example.org or email@example.com.
We will try to provide alternative solutions or suggestions whenever possible to help you achieve your desired outcome in Qualtrics. Additionally, you can visit the Qualtrics Support portal for further assistance.
The MSU Library's Qualtrics subscription currently contains access to the following add-ons:
Do I need to request Access from Brand Admin to use add-on:
|File Upload Question||No, enabled by default for all users.|
|Fraud Detection||No, enabled by default for all users.|
|Offline Survey App||Yes. (request access)|
|SMS Distributions||Yes. (request access)|
MSU affiliated student, staff, or faculty members have access to the Qualtrics Offline Survey feature. However, you will need to contact firstname.lastname@example.org and request that your Qualtrics account be given permission to create an offline survey.
If you had a Qualtrics account via a different university or you set up a free Qualtrics account and would like your accounts merged, you will need to contact Qualtrics Support and work directly with them to merge accounts.
To contact Qualtrics Support:
Additionally, if you created a free Qualtrics account using your MSU email, we recommended that you contact Qualtrics Support, and ask them to delete your free trial account. It's an easy process and as soon as they have deleted your trial account, you can login to your MSU Qualtrics account.
Occasionally, survey ownership between MSU affiliates may need to be changed. Transferring surveys is possible and easy! If you need a survey transferred to or from you, please follow these steps: